Partnership with Soul Machines

Through this partnership, DFS will be able to offer a digital person(s) to our clients who want to up the game on their virtual assistant chats. Soul Machines will also be able to offer our advanced chat services when marketing their digital persons. These mutual offerings will provide the customers of both companies amazing options for our customers to get ahead in their pursuit of customer excellence.

Case Studies

Customer Expectations of Virtual Assistants

Implementing AI to Drive Innovation and Growth

How Soul Machines Enhances Coeus

Customer Expectations of Virtual Assistants

Implementing AI to Drive Innovation and Growth

How Soul Machines Enhances Coeus

Learn more about Coeus AI Assistant

Coeus is an AI-enhanced virtual assistant that handles routine to complex inquiries for your customers, business partners, employees, and call center agents.

Coeus integrates with your business systems and knowledge repositories to provide in-depth and consistent responses using natural language, allowing interactions based on your users’ preferences and devices. Coeus provides a rich customer experience while reducing operational costs and expanding safe, virtual interaction with your business.

Learn more about Soul Machines

Soul Machines, founded in 2016 by serial tech entrepreneur Greg Cross and Academy Award winner Mark Sagar, creates astonishingly life-like Digital People using their Human OS Platform and Digital Brain technology. These AI powered 3D Digital People have the ability to move their bodies, gesture, be aware of, and interact with on-screen content allowing brands to enhance customer engagement by delivering highly personalized, engaging, and empathetic experiences, all in real time, while expanding to a global audience. They add a uniquely immersive element to human interaction which can elevate customer experiences in the metaverse and all digital worlds.

The company brings digital workforces to life for some of the biggest brands in the world as they imagine and innovate the future of brand interaction and personal customer experience in the way they do business. Focused on creating the future of Customer Experience, Soul Machines digital people deliver highly personalized brand experiences for global brands including NESTLÉ® TOLL HOUSE®, P&G, Twitch, The World Health Organization, The Pan American Health Organization, and more.

Digital People offers the most personable and scalable consumer experiences as AI gets stronger and smarter with each interaction.